Commonly asked questions and answers
- How far in advanced do I need to reserve tents, tables, and chairs? Preferably 1 to 2 weeks, however if needed sooner, you can call and check availability.
- Do I need to pay a deposit? Yes, a 50% non refundable deposit is required at booking.
- How can I pay for my deposit? We take all major credit cards, money orders and checks.
- What happens if our event is canceled? Since all deposits are non-refundable, you have 1 year to rebook your event and your deposit will go towards the new date.
- What happens if some of the rental equipment is damages? You will be responsible to cover the monetary value to replace the damaged equipment.
- Can I pick up my own equipment? Customers can only pick up tables and chairs. Pick up is before 3PM and drop off is before 12PM on designated dates.
- Am I responsible to wash the linens before they are picked up? No, we give you a bag to place the soiled linens in to and we will pick them up.
- Can I change the color of my linens after I order them? No all linen orders are final once placed.
